Effective Date: June 26, 2026
Fortress Credit Pro is operated by FORTRESS CREDIT PRO LLC. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, scheduling pages, client communications, educational resources, and related services.
Information We Collect
We may collect personal information you voluntarily provide, including your name, phone number, email address, appointment details, financial education goals, account information, and information submitted through our website forms or onboarding process.
We may also collect technical information such as IP address, browser type, device information, website activity, cookies, and similar usage data.
How We Use Your Information
We may use your information to:
Respond to your requests
Schedule and manage appointments
Provide educational resources and onboarding support
Communicate about your account or requested information
Send service-related updates, reminders, and payment notices
Improve our website, systems, and client experience
Comply with legal, regulatory, security, and business requirements
SMS, Phone, and Email Communications
By submitting a form, scheduling an appointment, or requesting information from Fortress Credit Pro, you may choose to receive communications from us by SMS, phone, or email.
Text messages may include appointment confirmations, appointment reminders, onboarding instructions, account updates, educational resource reminders, payment reminders, and support-related messages. Message frequency may vary. Message and data rates may apply.
You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance.
Consent to receive marketing text messages is not required as a condition of purchase.
Mobile Information and SMS Consent
Mobile information, phone numbers, and text message opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How We Share Information
We do not sell personal information.
We may share information with service providers and vendors who help us operate our business, website, scheduling, payment processing, client management, communications, analytics, or compliance systems. These providers are authorized to use information only as necessary to provide services to us.
We may also share information when required by law, to protect our rights, to prevent fraud or abuse, to comply with legal obligations, or with your permission.
Client Information
If you choose to move forward with our educational resources, account support, or related services, we may collect information necessary to manage your account, communicate with you, prepare documents, provide access to resources, and support your requested services.
Please do not submit sensitive information through unsecured forms. When sensitive information is required, we will direct you to the appropriate secure process.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and improve the user experience. You may control cookies through your browser settings.
Embedded Content and Third-Party Links
Our website may include links or embedded content from third-party websites or tools. Third-party websites may collect information according to their own privacy policies. Fortress Credit Pro is not responsible for the privacy practices of third-party websites.
Data Retention
We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. While no system can guarantee complete security, we take steps designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Your Rights and Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business recordkeeping requirements.
You may opt out of text messages by replying STOP. You may also contact us directly for assistance.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Fortress Credit Pro
Operated by FORTRESS CREDIT PRO LLC
Website: https://www.fortresscreditpro.com
Email: [email protected]
Phone: (800) 475-7267