800-475-7267

WHAT WE NEED FROM YOU:

PROOF OF IDENTITY

Copy of a valid government issued photo ID clearly showing the entire ID, your photo, and your name.

PROOF OF SOCIAL SECURITY #

A clear copy of your social security card clearly showing your name and social security number.

PROOF OF ADDRESS

A recent bill or bank statement clearly showing your name, address, and date.
Please upload every 30 days.

IT IS VITAL THE IMAGES ARE CLEAR
Otherwise, the Bureaus can ignore our letters.

PROOF OF IDENTITY

Will not be accepted if the image is:
Blurry
Cut Off
Expired
In Black & White
Taken from a Weird Angle
Over Exposed/ Flash 

PROOF OF SOCIAL SECURITY #

Will not be accepted if the image is:
Blurry
Cut Off
Blacked Out.
Not a Full Social.
Not Signed.

PROOF OF ADDRESS

Will not be accepted if the image is:
Blurry / Out of Focus
Cut Off
Inside an envelope.
Doesn't Show Company Name
Doesn't Show Date
Doesn't Show Full Name

RESPONSE LETTERS

We do ask for all bureau responses that you will receive in the mail. You can upload those directly into your portal. These responses allow us to customize the next round of letters depending on how the bureaus responded. They can also be violating even more laws in those responses! 

CREDIT CARDS

In order to increase your credit, it is VITAL that you have open credit cards in good standing.
Please have at least 3 credit cards to begin. If your credit is poor, you may need to start with a secured-credit card or find a family member or friend willing to add you on as an authorized user to their account. 

Make sure your credit cards are in good standing with 1-10% utilization when they print the bill.

WHAT NOT TO DO DURING THE REPAIR

  1. DO NOT contact creditors or credit bureaus directly while Fortress is working on your repair. 
  2. DO NOT employ another credit repair company to work on your account during the repair with Fortress. We will bill you for any deletions during your repair with us, and up to 45 days after the last round of letters have been sent.

CLIENT PORTAL

Login for updates on your accounts, to message your team, and to upload required documents and response letters monthly. 

CREDIT MOJO

Log in to view your updated full detailed 3-bureau credit report and updated credit scores each month.
Required during repair*

FORTRESS UNIVERSITY

Class is in session!
Login to view the available courses included in your package. 

BUSINESS CREDIT PORTAL

Create an account and run the initial business credit scan. Account will be activated upon approval.